Work from Home Business Ideas

Work from home jobs for moms

Customer Service representative

A lot of companies now prefer hiring ‘work from home’ customer service representatives. Many a time you call customer centre of a company, your call is routed to a work from home customer service representative who has been trained to handle the functions. You will be responsible for interacting with customers and responding to their complaints, inquiries, and requests in a professional and courteous manner. If you like to work as a work from home customer service representative, you will be accountable for addressing customer interactions across multiple platforms such as email, live chat and phone. This is one of the work at home businesses that is common in India because of their low labour cost. With information technology, people can earn money working from home as customer service representatives.

Key success factors

  • Working knowledge of help desk platform
  • Familiarity with CRM system
  • Strong writing and communication skills
  • Ability to learn new technologies quickly
  • Ability to work independently
  • Excellent attention to detail and multi-tasking ability
  • Ability to work under pressure

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